Posts Tagged ‘trust in business’
The two types of trust you need to build with your team (and three ways to go about it)
Everything good that happens between people at work comes down to one thing – trust. Yet the more I work with leadership teams, and the deeper I dive into leadership research, the more convinced I’m becoming that we often overlook this vital foundation. Without it, you’re going to find it difficult to achieve anything worthwhile…
Read MoreFour things you should avoid when delivering bad news
When the CEO of Airbnb, Brian Chesky, had to tell his employees last month that there were going to be widespread job cuts due to COVID19, he did it in a way that received widespread praise. He was transparent, empathetic and his letter was a benchmark lesson on how to deliver tough news. You can…
Read MoreThe Trust Renaissance
Trust: reliance on the integrity, strength, ability, surety, etc. of a person or thing. (ref: dictionary.com) What is trust? How do we earn, encourage, and sustain it? And, why is it so important in business today, more than ever? These are the questions which came to mind recently, when a client I was coaching shared a profound statement, which went something like this: “My boss knows I…
Read More