What To Do When You Stuff Up

It’s gonna happen sooner or later. Probably sooner. Sometimes it can even feel like it’s happening on a daily basis. You stuff up. Let someone down. Don’t do what you said you were going to do. Make a judgement call that causes some grief. Inadvertently offend or hurt someone. If you’re taking risks as a leader – or simply learning, growing and living a…

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Oops! We Made A Mistake…

Recently I received an email from e-book company Kobo which started something like this: Oops! We Made A Mistake…We’re sorry – we messed up. We want to apologise for any confusion this may have caused… I was surprised at my response. The irony is, even though they had admittedly stuffed up in this instance (and ticked…

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What Leaders can Learn from Viagra

Humans have long sought ways to extend life and libido. But did you know the discovery of Viagra was a mistake? What was at the time a giant stuff-up has resulted in many happy people (and a resounding success) since. But this was not always the case. The breakthrough did not occur as a result…

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