7 tips for delivering bad news to your boss

Not gonna lie. Delivering bad news to your boss ain’t fun. It doesn’t matter whether you’re a CEO delivering a “not-so-hot” revised forecast to the Board, or a project manager telling your boss that the project launch date is delayed….yet again. Moments like these will never be the most pleasant experiences of your professional life.…

Read More

Name your uncomfortable feelings – and magic may follow

My interview for the TVNZ Sunday programme with Jehan Casinader is one of those experiences I’ll look back on and say, “Yeah. That was a good move.” It’s been brilliant for book sales, business, and providing a platform for me to bang on about Beyond Burnout. But what you don’t know is that I almost…

Read More

5 phrases every leader should use (liberally)

There are probably some phrases you should leave out of your lingo when you’re a leader. “Do what I tell you to do ‘cause I’m the boss” “That’s a terrible idea” “You’re useless” These are a few examples of phrases to ditch if you want to build a trusting, high performing team. But there ARE…

Read More