Four things you should avoid when delivering bad news

When the CEO of Airbnb, Brian Chesky, had to tell his employees last month that there were going to be widespread job cuts due to COVID19, he did it in a way that received widespread praise. He was transparent, empathetic and his letter was a benchmark lesson on how to deliver tough news. You can…

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The End Of The Beginning: Leadership into Level 2 and beyond

Here’s a date to save for this coming Wednesday afternoon, when you’ve had enough of boring Zoom meetings. This one happens to be on Zoom too – but knowing it’s with Harold and Russell, it certainly won’t be boring that’s for sure! Plus you’ll see my face there too – hopefully that’s a plus. This…

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5 tips for making better decisions during COVID-19

Right now, along with millions of other leaders around the world, you’re having to make decisions about things you never thought you would, at a pace you never imagined. You’re also making these decisions in an environment that’s changing not just day-by-day, but sometimes, hour-by-hour.  So if you find yourself attempting to control more than…

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