Words matter. But your behaviour matters more.

Don’t tell them – show them. Words matter. But your behaviour matters more.  You might be an executive team wanting to change the culture of your organisation. You may be a leader looking to improve your leadership in some way. Or perhaps you have received some unexpected and hard-to-hear feedback in your latest 360 – and you’re…

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7 tips for delivering bad news to your boss

Not gonna lie. Delivering bad news to your boss ain’t fun. It doesn’t matter whether you’re a CEO delivering a “not-so-hot” revised forecast to the Board, or a project manager telling your boss that the project launch date is delayed….yet again. Moments like these will never be the most pleasant experiences of your professional life.…

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5 phrases every leader should use (liberally)

There are probably some phrases you should leave out of your lingo when you’re a leader. “Do what I tell you to do ‘cause I’m the boss” “That’s a terrible idea” “You’re useless” These are a few examples of phrases to ditch if you want to build a trusting, high performing team. But there ARE…

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Four things you should avoid when delivering bad news

When the CEO of Airbnb, Brian Chesky, had to tell his employees last month that there were going to be widespread job cuts due to COVID19, he did it in a way that received widespread praise. He was transparent, empathetic and his letter was a benchmark lesson on how to deliver tough news. You can…

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3 Simple Steps Leaders Can Take To Improve Their Thinking Skills

When one of the people I respect the most in the leadership world accepts my invitation to do a guest post in The Leader’s Digest, it makes me pretty chuffed.  So this is me, pretty chuffed indeed, introducing this week’s guest author, Tanveer Naseer! Tanveer Naseer is an internationally-acclaimed keynote speaker, award-winning leadership writer, author,…

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Beware the ‘Boss Shadow Effect’

Shadow of a person on the grass

Loads of leaders have a blind spot when it comes to underestimating the shadow they cast.  I call it the Boss Shadow Effect. Many of us assume our teams are open and honest with us. About what they’re really thinking about our latest idea, how we ran that Monday morning meeting or what they think…

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