Words matter. But your behaviour matters more.

Don’t tell them – show them. Words matter. But your behaviour matters more.  You might be an executive team wanting to change the culture of your organisation. You may be a leader looking to improve your leadership in some way. Or perhaps you have received some unexpected and hard-to-hear feedback in your latest 360 – and you’re…

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7 tips for delivering bad news to your boss

Not gonna lie. Delivering bad news to your boss ain’t fun. It doesn’t matter whether you’re a CEO delivering a “not-so-hot” revised forecast to the Board, or a project manager telling your boss that the project launch date is delayed….yet again. Moments like these will never be the most pleasant experiences of your professional life.…

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5 phrases every leader should use (liberally)

There are probably some phrases you should leave out of your lingo when you’re a leader. “Do what I tell you to do ‘cause I’m the boss” “That’s a terrible idea” “You’re useless” These are a few examples of phrases to ditch if you want to build a trusting, high performing team. But there ARE…

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