Four things you should avoid when delivering bad news

When the CEO of Airbnb, Brian Chesky, had to tell his employees last month that there were going to be widespread job cuts due to COVID19, he did it in a way that received widespread praise. He was transparent, empathetic and his letter was a benchmark lesson on how to deliver tough news. You can…

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The End Of The Beginning: Leadership into Level 2 and beyond

Here’s a date to save for this coming Wednesday afternoon, when you’ve had enough of boring Zoom meetings. This one happens to be on Zoom too – but knowing it’s with Harold and Russell, it certainly won’t be boring that’s for sure! Plus you’ll see my face there too – hopefully that’s a plus. This…

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6 Ways to Lead Your Team Through Turbulent Times

It would be a right ‘box of fluffy ducks’ if leading was all plain sailing. But if you’ve been a leader for longer than a nanosecond, you’ll know all too well the pain of leading through tough times. From a complicated crisis to the slow, grinding burn of cost-cutting recessions, leading a team through stormy waters requires strong leadership.…

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What leaders can learn from Volkswagen’s €6.5bn screw up

What Leaders Can Learn From VW's Epic Screw Up_The Leader's Digest

In case you’ve been living under a rock, Volkswagen has had to recall 11 million vehicles worldwide this week, after admitting they test-rigged their US car emission tests. Oops and Ouch. Over the coming weeks, there will undoubtedly be endless discussion on the why’s and wherefores of this cautionary tale. Along with thanking our lucky…

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