What do you want?

It’s a ridiculously simple question. But it’s not only one of the most powerful coaching questions I’ve used, it’s one that we don’t often ask ourselves – and one that can be difficult to answer. More often we ask ourselves: What should I do? What do others want me or need me to do? What…

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Three simple ways to tackle problems better as a leader

Chances are, by the time you read this blog today at work, you’ve already had to deal with a problem or two. Solving situations, diffusing disagreements, fighting fires. These are par for the course as a leader. You might have encountered a big, strategic problem like how do we ensure our business is futureproofed when…

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Getting clear on expectations with the GETSET model

crystal ball

So, you have a team member who isn’t performing.  It’s easy in this situation for leaders to fall prey to the fundamental attribution error where we attribute another’s actions to their character or personality, while attributing our own behaviour to external situational factors outside of our control. In other words, we tend to cut ourselves…

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Taking bookings for 2023

I don’t want to be a Debbie Downer, but burnout doesn’t seem to be going away. In fact, since I published my book Beyond Burnout in 2020, rates of burnout around the world have soared. We can’t go blaming the pandemic for all our burnout woes (it was on the rise prior to covid-19). But…

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Happy 10th Birthday to The Leader’s Digest!

Picture of confetti with balloons that say 10

Ten years ago yesterday, stomach in knots and feeling like a fraud, I pressed ‘publish’ on my first blog for The Leader’s Digest. And so began one of the best endeavours of my professional life. Writing this blog has improved my writing skills. It paved the way for me to write my bestselling book, Beyond…

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Five ways to build a high-performance team culture

High performance in teams doesn’t happen by accident. When I think about the teams I’ve been part of where we performed really well over time, in each case, this high performance wasn’t accidental. It was carefully nurtured by the leader of that team. These leaders were purposeful in doing a few specific things. Here are…

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