7 tips for delivering bad news to your boss

Not gonna lie. Delivering bad news to your boss ain’t fun. It doesn’t matter whether you’re a CEO delivering a “not-so-hot” revised forecast to the Board, or a project manager telling your boss that the project launch date is delayed….yet again. Moments like these will never be the most pleasant experiences of your professional life.…

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A useful tool when you’re about to lead change

Whenever there’s a new initiative or idea in your organisation, there will be forces that support it to happen – and forces that oppose it. Seems obvious, huh? But if, as a leader, you don’t acknowledge or sufficiently address the opposing forces at the beginning of a change process, the change process is more likely…

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Name your uncomfortable feelings – and magic may follow

My interview for the TVNZ Sunday programme with Jehan Casinader is one of those experiences I’ll look back on and say, “Yeah. That was a good move.” It’s been brilliant for book sales, business, and providing a platform for me to bang on about Beyond Burnout. But what you don’t know is that I almost…

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5 phrases every leader should use (liberally)

There are probably some phrases you should leave out of your lingo when you’re a leader. “Do what I tell you to do ‘cause I’m the boss” “That’s a terrible idea” “You’re useless” These are a few examples of phrases to ditch if you want to build a trusting, high performing team. But there ARE…

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